Vendora Legal
Privacy Policy
Last updated: 8 September 2026
This Privacy Policy explains how Vendora (“Vendora”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit vendorasmc.com, contact us or use our consultancy, digital marketing, Alibaba.com support and export-development services.
1. Information we collect
We may collect information that you provide directly, including your name, company name, job title, telephone number, email address, business address, product information, service requirements and messages. When necessary to deliver an agreed service, we may also receive company documents, product files, account information, reports and other business records supplied by you.
Our website may automatically collect technical information such as IP address, device and browser type, referring page, pages visited, approximate location, cookie identifiers and website interaction data.
2. How we use information
- Respond to inquiries and arrange consultations.
- Prepare quotations, proposals and service agreements.
- Deliver and improve agreed services.
- Communicate about projects, support, invoices and account activity.
- Send marketing updates where you have consented or where permitted by law.
- Protect our website, clients and systems from fraud, abuse and security threats.
- Meet accounting, contractual and legal obligations.
3. Legal basis and consent
We process information where it is necessary to respond to your request, perform a contract, comply with legal obligations, protect legitimate business interests or act with your consent. You may withdraw marketing consent at any time.
4. Cookies and analytics
We may use essential cookies for website operation and optional analytics or marketing technologies to understand usage and improve our services. You can control cookies through your browser and any consent controls made available on the website. Disabling some cookies may affect site functionality.
5. Sharing information
We do not sell personal information. We may share only the information reasonably required with employees, contractors, hosting providers, analytics providers, communication services, professional advisers, payment providers or marketplace/platform providers involved in delivering an agreed service. These parties may process information under their own terms and privacy policies.
6. Alibaba.com and other platforms
Where you authorize Vendora to support an Alibaba.com or other third-party account, information submitted to that platform is also governed by the platform’s own privacy policy and terms. Vendora does not control the independent processing practices of third-party platforms.
7. International processing
Some service providers or platforms may process information outside Pakistan. Where this occurs, we take reasonable steps to use reputable providers and appropriate contractual or security safeguards.
8. Retention and security
We retain information only as long as reasonably necessary for the purpose collected, the service relationship, dispute handling, accounting or legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
9. Your choices and rights
Subject to applicable law, you may ask to access, correct or delete your personal information, object to or restrict certain processing, or withdraw consent. We may need to verify your identity and may retain information where legally or contractually required.
10. Children
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
11. Policy updates
We may update this policy when our services, technology or legal obligations change. The updated date will appear at the top of this page.
Questions? Contact Vendora at contact@vendorasmc.com or call 0310 1788441.